Pick up, Delivery and Shipping
Pick up: We are currently not offering pick ups anymore at this moment. If there are any days where pick up will be available we will announce it on our social media platforms.
Delaware Local Delivery:We are currently not offering deliveries anymore at this moment. If there are any days where delivery will be available we will announce it on our social media platforms.
Shipping: All orders are shipped out within 1-2 business days. US Standard shipping is estimated 3-5 business days and US Express shipping 2-3 Business days after order is shipped out. We cannot guarantee USPS package delivery transit times at this moment. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences or any transfer from USPS. We apologize in advance for any inconveniences.
Tracking Information: Customers will receive tracking information via email when the label is created, tracking info is not available right at that moment of purchase and takes 1-2 business days or sooner for the customer to receive it. Please note shipping fulfillment can be delayed on holidays and possibly on sale days.
Lost/Stolen Packages: Desfinition is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it you must contact the United States Postal Service directly.